Shipping Guidelines

To Calculate Shipping: You can calculate your shipping costs prior to ordering. Simply add the item(s) you are interested in to your basket, click "ESTIMATE" next to Shipping, and enter in your information.

We ship most orders Monday through Friday from our warehouse in Winchester, VA. Most non-expedited orders ship within 72 hours when received before 4:00pm ET.

Transit time varies by destination. Several shipping options are available to choose from. US Mail First Class shipping, an option on selected items, typically has transit times of 5 to 7 business days. US Priority Mail is also an option on selected items, which typically have transit times of 2 to 4 days though USPS does not guarantee delivery in this timeframe. USPS is also used for APO/FPO military addresses.

Shipping Charges for heavy items that must ship motor freight will calculate at $0.00 and the message "To Be Determined" will be displayed. Customers will be notified of the additional costs and asked for approval prior to shipping.

Upon request, orders may be shipped using customers' account with UPS or FEDEX. All shipments are FOB shipping point.

Orders shipping via First Class Mail (USPS) cannot be tracked on-line. UPS and FedEx orders can be tracked using the "Order Tracking" tab on our main page.

UPS SurePost uses UPS's general transit services, but can utilize the U.S. Postal Service® (USPS) for final delivery. UPS SurePost reaches every U.S. address that receives US Mail, including P.O. boxes. You can even use UPS SurePost to ship to Alaska, Hawaii and all U.S. territories. Most shipments only take an extra day or two over standard ground shipping, but can save you some money in shipping.

International Orders: Shipping costs do not include duties/tariffs or related brokerage fees. Duties and tariffs are the responsibility of the recipient.

FedEx Ground Estimated Delivery Map UPS Ground Estimated Delivery Map
FedEx Ground Transit Map
UPS Ground Transit Map

Please Note: Three day, two day and next day delivery refers to business days which does not include the day your order is placed, weekends or holidays. The cut off time for air orders to ship the same day is 12:00 P.M. (EST).

Next Day orders placed on Friday will be delivered on Monday of the following week. If you need a Saturday delivery, please contact Customer Service for availability and cost of a Saturday delivery.

Post-Shipment Address Corrections

If a mistake has been made in the address and the order has already been shipped, every reasonable effort will be made to get your merchandise to the correct destination. The customer is responsible for any address correction fees charged by the carrier.

Products with Free Shipping

This offer is only valid in the contiguous 48 states and not valid with any other offer. All orders with free shipping are sent by the carrier deemed most efficient and safe by Battery Mart. Charges may apply when a carrier is specified by customer.

Non-CEC Products

If a product is marked "Non-CEC", it is not for sale in California or Oregon. These products do not meet CEC (California Energy Commission) regulations.

Carrier Delivery Programs

FedEx and UPS offer services to manage all of your deliveries. These services offer up-to-day delivery alerts, delivery date or address changes, online package signing, delivery instructions, and more.

You can sign up for free on the carrier's website:

Shipping Discrepancies

Shipping discrepancies must be reported within 5 business days of delivery.

Shipments Damaged in Transit

Any item(s) damaged in transit must be reported to BatteryMart.com within 5 business days of delivery. All original packaging must be held with the damaged item(s).