The Guarantee

Outstanding Customer Care

At, we believe our customers deserve quality products and top-notch service. Our customer service team is located in the U.S. and is accessible by phone Monday - Friday 8:00AM - 7:00PM EST or online at We strive to answer your questions in a timely manner and provide assistance when needed.

Safe and Secure Transactions

Our customers' private and personal information should remain that way. We use the best industry standards for privacy and security. With our up-to-date SSL certificates and the highest level of encryption, you can rest assured that communications between your browser and are private and secure.

Factory Fresh Product, Ready to Use

Battery packs are shipped fresh and ready to use or activate. If you are unhappy with the product, we will offer an exchange or refund.

Exceptions: Dry charged batteries. Due to regulations on shipping these batteries, we are unable to fill and activate them for shipping. Customers have the option of including the necessary acid pack with their order.

Price Protection Guarantee

If you see offering an identical item for less during the 60 day period following your order date, we will double the difference (up to $100.00) in store credit. Your credit will be available for one year to use towards a future purchase.

Return Protection

You can return unused, non-damaged merchandise to for a full refund of the merchandise price within 60 days of the order date. All orders must be accompanied by a Return Authorization Number.
Full Returns & Exchanges detail