Update September 2014: BizRate announced that BatteryMart.com has received the Circle of Excellence Platinum award for 2014. We would like to thank everyone who has shopped with us for their battery needs. We couldn’t have been granted this honor without you!
I’m writing this post to let all of our past, present, and future customers know how much we appreciate all of you. For years, shoppers have been leaving comments about their BatteryMart.com experience on Bizrate.com, one of the largest sources of consumer-generated review content in the world. These completely independent reviews not only help new customers, but they tell how we’re doing.
This month, thanks to all of your comments, we’ve taken the next step. Bizrate announced we’ve earned the 2012 Circle of Excellence Platinum Award. To receive the Platinum award status, retailers like Battery Mart must earn scores of 9.0 and above (out of 10.0) on all seven key customer satisfaction indicators. According to the press release, “The 2012 Bizrate Circle of Excellence Award, a symbol of trust and dedication to the customer, was earned by 94 online retailers, representing the top 1.8% of the Bizrate Insights North American Retailer Network.” (Full press release is here)
We’re extremely excited to receive this award. This is an amazingly huge milestone and we couldn’t have done it with you. Thank you.
Here’s what our customers are saying about us right now: